Frequently Asked Questions
When can I access my storage unit?
You have 24/7 access to your unit! Our automated gate system allows you to retrieve or store your belongings 24 hours a day, 7 days a week, 365 days a year.
When is your office open if I need in-person help?
Our friendly staff and resident manager are on-site to assist you during the following hours:
- Monday – Friday: 9:30 AM - 5:30 PM
- Saturday: 9:00 AM - 4:00 PM
- Sunday: Closed
How secure is Hoosier Stash Storage?
Security is our top priority. Our facility is fully fenced and gated, illuminated with bright lighting, and equipped with 24/7 security cameras monitoring the property. We also have a resident manager on-site.
Do you offer parking for RVs and boats?
Yes! We offer comprehensive vehicle storage, including both indoor and outdoor parking for RVs, boats, and standard vehicles. We are just minutes away from local attractions like the Ohio River and Hollywood Casino.
How do I pay my bill?
For your convenience, we offer a secure Online Bill Pay system on our website. You can set up automatic payments so you never have to worry about missing a due date.
Do you have equipment to help me move in?
Yes, we provide complimentary dollies and handcarts for tenant use. We also feature accessible ramps and offer truck rentals directly on-site to make your move-in day seamless.